Terms of Use

Last updated: 4 June 2026

By using careyme.org ("the Service"), you agree to these Terms of Use. Please read them carefully. If you do not agree, do not use the Service.

Important: careyme.org is not a counselling service and does not provide any form of advice (including legal or medical) or crisis management services. careyme.org is powered by AI. AI is known to make mistakes. By agreeing to these Terms of Use, you acknowledge that you understand the foregoing and agree that you will not hold careyme.org or any related entity liable for any decisions or actions you make following the use of careyme.org. Although best endeavours are used to ensure careyme.org is available, there is no guarantee this service will be operational at any time. You are strongly advised to seek professional assistance if you are unwell, injured, or feel that you or someone close to you is in danger.

1. Nature of the Service

careyme.org provides an AI-powered companion intended to offer general information and supportive prompts for people affected by domestic and family violence. It is not a counselling, advisory, or emergency service and is not a substitute for professional legal, medical, psychological, or emergency assistance.

2. Emergencies

If you are in immediate danger, call 000 (Australia) or your local emergency number. careyme.org cannot dispatch emergency services and does not provide crisis management.

3. No Advice

Nothing provided by careyme.org constitutes legal, medical, psychological, or professional advice of any kind. Always consult appropriately qualified professionals for advice specific to your situation.

4. AI Limitations

Responses are generated by artificial intelligence and may be incomplete, inaccurate, or misleading. You must independently verify any critical information (including laws, contact numbers, and procedures) with an authoritative source before relying on it.

5. Privacy & Confidentiality

careyme.org is designed to minimise personal data collection. Conversations may be processed by third-party AI providers to generate responses. Do not share information you do not wish to be processed by such services.

6. Acceptable Use

7. Availability

While best endeavours are used to keep careyme.org available, there is no guarantee that the Service will be operational, error-free, or uninterrupted at any time. The Service may be modified, suspended, or discontinued without notice.

8. Limitation of Liability

To the maximum extent permitted by law, careyme.org and any related entity, operator, contributor, or affiliate will not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, or for any decisions or actions you take (or fail to take) following your use of the Service. You use careyme.org entirely at your own risk.

9. Seek Professional Help

You are strongly advised to seek professional assistance if you are unwell, injured, or feel that you or someone close to you is in danger. careyme.org is not a substitute for such assistance.

10. Changes to These Terms

These Terms may be updated from time to time. Continued use of the Service after changes means you accept the revised Terms.

11. Contact

For questions about these Terms of Use, use the website's feedback form.

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